Gave my ClownCon talk, “Twisting at Scale: Lessons from a Single Point of Inflation”. Standing room only, which I'm told was partly the fire marshal's decision.
The thesis: resilience isn't redundant balloons, it's redundant everything: tanks, minivans, cousins. The giraffe is the user-facing surface. The system is everything nobody sees until 14:02 on a Saturday.
Most-asked question afterwards: “Is Dale available?” He is not. Dale is our failover.